Results — Clove Operations
— Results

What you can
expect to see.

We don't have a decade of case studies — but we do have the data behind why this works. Here's what the numbers say about businesses that fix their follow-up and pipeline systems.

Based on industry research + benchmarks
30–50%
of leads lost by the average home service business due to slow or no follow-up
78%
of customers buy from the first business that responds to their inquiry
7x
more likely to convert a lead if you respond within the first hour vs. later
44%
of businesses give up after just one follow-up — most deals close on attempt 4 or 5
— The Data

Where jobs are being lost.

Before we build anything, this is the landscape most home service businesses are working in.

Lead Outcomes

What happens to 100 inbound leads without a system

Out of every 100 leads, only a fraction convert — and most of the losses are entirely preventable with the right system.

Leads received
100
Responded to within 15 min
35
Followed up on more than once
20
Booked an appointment
14
Closed as a paying job
10
Response Time

When most businesses respond to leads

The majority respond hours or days later — by which point the lead has already called someone else.

5% Respond under 15 min
Where you'll be
8% Respond within 1 hour
12% Respond within 5 hours
20% Respond within 24 hours
28% Respond after 24+ hours
27% Never respond at all
Follow-Up Behavior

How many times businesses follow up

Most businesses quit after one attempt — but most deals close on the 4th or 5th follow-up.

No follow-ups
22%
1 follow-up
44%
2 follow-ups
18%
3 follow-ups
10%
4–5 follow-ups
6%
— Your Timeline

What to expect, month by month.

Here's a realistic picture of how results develop once your system is live.

Week 1–2 Setup

Your system gets built

CRM, pipelines, and automations are fully configured. You review and approve everything before we go live.

Foundation
Week 3–4 Go Live

First automations fire

Speed-to-lead, follow-up sequences, and booking flows go live. Every new lead gets a response within 15 minutes automatically.

First wins
Month 2 Traction

Pipeline visibility kicks in

You start seeing exactly where leads come from, where they stall, and what your real conversion rate looks like.

Clarity
Month 3 Optimization

System starts compounding

We use your real data to tighten sequences, improve messaging, and close gaps. Booking and close rates typically improve here.

Revenue lift
Month 4+ Ongoing

Retention and reactivation

Past customers get re-engaged with seasonal campaigns. Review requests go out automatically. Referrals come in more consistently.

Long-term growth
— The Math

What one extra job per month means.

In most cases, recovering just one or two jobs per month from better follow-up covers the entire monthly retainer.

HVAC

Average job value of $1,200. Recover 2 lost leads per month from faster response and follow-up.

$2,400
Extra revenue / month
Plumbing

Average job value of $800. Recover 3 lost leads per month from automated follow-up sequences.

$2,400
Extra revenue / month
Roofing

Average job value of $6,000. Recover just 1 lost estimate per month from quote-to-close follow-up.

$6,000
Extra revenue / month

See what it looks like for your business.

Book a free 15-minute call and we'll walk through your specific numbers and what we'd build.